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Refund and Cancellation Policy

At Webenor Technologies, we strive to deliver exceptional IT and digital marketing services that meet and exceed your expectations. We understand that unforeseen circumstances may necessitate changes to your project needs. This policy outlines our approach to refunds and cancellations to ensure clarity and transparency.

Refunds

  • ⦿ Full Refund: We offer a full refund if you request a cancellation within same day of making your payment, and no work has begun on your project.
  • ⦿ Partial Refund: If you request a cancellation after 1 business days of making your payment, a partial refund may be issued based on the percentage of work completed at the time of cancellation.
  • ⦿ No Refund: We are unable to offer refunds for completed projects or for unused portions of ongoing services.

Cancellations

  • ⦿ You can initiate a cancellation by contacting your designated account manager.
  • ⦿ To ensure a smooth cancellation process, please provide clear details about the project and the reason for cancellation.
  • ⦿ Cancellation requests will be processed within 7 business days, and you will receive confirmation via email.

Additional Information

  • ⦿ We reserve the right to deduct administrative fees from any applicable refund amount.
  • ⦿ This policy applies to all our IT and digital marketing services, including but not limited to:
    • ‣ Website development and design
    • ‣ Search engine optimization (SEO)
    • ‣ Pay-per-click (PPC) advertising
    • ‣ Social media marketing
    • ‣ Content marketing
    • ‣ IT infrastructure management
    • ‣ Software development
  • ⦿ We encourage you to carefully review our service proposals and ask any questions you may have before making a purchase.

Contact Us

If you have any questions or require further clarification regarding our refund and cancellation policy, please don’t hesitate to contact us:

  • ⦿ Email: contact[@]webenor[dot]com
  • ⦿ Phone: +91 9310005141